Case Study: Red Ribbon Beauty achieves rapid online bookings and admin time savings with Timely

Book Now button helped Rebekah gain client bookings within 30 minutes

Red Ribbon Beauty is a boutique beauty and massage clinic owned by Rebekah that was focused on building its client base but struggling with time-consuming admin and the logistical challenge of scheduling large numbers of daily-deal customers by phone. The team was also unsure whether their website investment would generate bookings.

They added Timely’s online booking and a “Book Now” button to the website, enabling customers to choose appointment times and receive instant confirmations; a new client booked within 30 minutes. The system cut admin time, freed staff to focus on clients, increased regular and new bookings (boosting word-of-mouth referrals), and provided on‑the‑go access via iPad — all backed by responsive Timely support.

Red Ribbon Beauty

Rebekah

Owner