Case Study: So You Hair achieves streamlined bookings and receptionist-free operations with Timely

An easy decision for partners in life and business

So You Hair is a boutique salon in Wellington run by partners Abbie and Matt, who combine creative hair expertise with business acumen and a strong eco-friendly ethos. As their client base and experiential service offering grew, they needed a smarter way to manage bookings, client records and colour recipes without hiring a receptionist or reverting to paper-based systems.

They implemented Timely’s online booking and iPad-based tools at the colour bar, enabling in-chair rebooking, digital colour recipe tracking and seamless sync of customer data to Mailchimp and Gmail. The result is a more efficient, paperless operation that saves on staffing costs, reduces client wait times, supports their sustainability goals and helps deliver the consistent luxury experience that attracts and retains clients.

So You Hair

Matt

So You Hair