Case Study: Columbia Valley Chamber of Commerce boosts community engagement and new memberships with Timely

How Timely assisted the Columbia Valley Chamber of Commerce attract new members and serve their community in a better, more responsive and reliable way

The Columbia Valley Chamber of Commerce, serving multiple communities in British Columbia, faced significant challenges due to the lack of a centralized, up-to-date community events calendar. This led to event scheduling conflicts, low attendance, and difficulties for visitor-dependent businesses. The vendor, Timely, provided their Event Calendar Software for Non-Profit Organizations to create a reliable, single source for all local happenings.

Timely's solution provided a fully customizable, white-label online calendar that centralized event management. The results were substantial, making the events page the most visited on the chamber's website and significantly increasing visitor engagement time. The calendar helped avoid double-booking, attracted new chamber members, and became a key tool for community engagement, including being featured in welcome packages for new residents to foster a sense of belonging.

Columbia Valley Chamber of Commerce

Pete Bourke

Executive Director