Case Study: Goldie's Ice Cream Shoppe improves scheduling and labor management with TimeForge Labor

How we helped Goldie's Ice Cream Shoppe use reliable processes by implementing TimeForge

Goldie's Ice Cream Shoppe, a small restaurant in Iowa, faced significant challenges with its outdated, paper-based labor management system. This unreliable process, which involved handwritten schedules and a manual time clock, led to disorganization, scheduling errors, and disappearing time cards. Owner Brad Magg and manager David Jennings sought a better solution to improve employee satisfaction and streamline operations, leading them to the vendor TimeForge and its labor management software.

TimeForge implemented its web-based scheduling and time clock system, which streamlined attendance tracking and enhanced labor cost analysis. The solution resulted in immediate benefits for Goldie's, including a marked improvement in employee morale and a reduction in costly employee turnover. The staff appreciated the reliable schedules, and management gained real-time insight into labor costs, allowing for more efficient scheduling. The team at TimeForge provided excellent customer support throughout the painless setup process, ultimately making the business appear more organized and professional.

Goldie's Ice Cream Shoppe

Brad Magg

Owner