Case Study: neue kommunikation increases billable hours with timeBro

neue kommunikation - Customer Case Study

neue kommunikation, a b2b marketing and advertising agency, faced a threat to its revenue due to a high share of non-billable hours. Their manual time tracking system in Troi was too complicated and often forgotten by their defragmented project managers, making accurate client billing and project costing difficult. To solve this, they tested the automatic time tracking service from vendor timeBro.

By implementing timeBro, the agency's test users immediately reported an increased ability to capture their time. This allowed them to record more billable hours that were previously lost, directly addressing the challenge to their gross profit. While a full evaluation was pending, the managing director stated that if you want to significantly increase your billable hours and control per project and customer, you should use timeBro.

neue kommunikation

Hermann Hacker

Managing Director