Case Study: Medical Research Foundation improves Salesforce adoption with Time Technology

Medical Research Foundation revitalizes Salesforce in 18 months with Time Technology

The Medical Research Foundation, a charitable foundation, was struggling with its Salesforce implementation. Their system was not configured for their unique needs and was being used merely as an address book, resulting in poor data quality and low user adoption. They partnered with Time Technology to learn how Salesforce could be reconfigured to support the charity's growth.

Time Technology conducted a thorough review and overhauled the Salesforce implementation. They restructured data and made changes across Accounts, Contacts, Opportunities, Campaigns, and Dashboards. Delivered through targeted sprints, the solution is now fit for purpose and supports the charity's success goals. The project was undertaken as part of Time Technology's Pledge 1% commitment, with the customer reporting they were delighted with the support and expert advice received.

Medical Research Foundation