Case Study: Fit Learning Consulting scales affiliate quality and assessment management with Time Technology’s Salesforce Community Cloud portal

Fit Learning Consulting streamlines 3,500+ assessments with Time Technology

Fit Learning Consulting (flc), a network of private learning laboratories, faced a challenge in scaling its affiliate network while maintaining its rigorous quality assurance standards. Their reliance on spreadsheets for data capture and analysis led to manual errors, inefficiencies, and difficulty in monitoring service quality. To address this, they partnered with Time Technology for a Salesforce Community Cloud (now Experience Cloud) solution.

Time Technology implemented a portal to centralize operations, enabling affiliates to run student assessments directly and providing real-time dashboards for both affiliates and flc. This streamlined data entry, improved accuracy, and gave stakeholders instant access to data for analysis. The solution has processed over 3,500 assessments, significantly enhancing the quality assurance process and supporting the network's expansion. Time Technology's implementation was critical in helping flc maintain its high standards of service quality.

Fit Learning Consulting (flc)