Case Study: Breaking Barriers streamlines operations and supports growth with Salesforce and Time Technology

Breaking Barriers scales from 80 staff to Salesforce with Time Technology

Breaking Barriers, a UK charity supporting refugees, faced operational challenges due to rapid growth. Their use of spreadsheets and Zoho CRM created limitations that hindered efficiency and threatened to impede future expansion. To address this, the charity partnered with Time Technology to implement a new CRM solution using Salesforce.

Time Technology implemented Salesforce's NonProfit Success Pack (NPSP), its own Gift Aid package, and several custom elements. This solution streamlined fundraising, finance, and communications processes, replacing spreadsheets and providing a unified view of supporters. A senior manager at Breaking Barriers reported that Time Technology delivered an excellent solution on time and on budget, leading to immediate plans for further collaboration on subsequent project phases.

Breaking Barriers