Case Study: WagtailWalkers improves client transparency and pet care with Time To Pet

WagtailWalkers improves client updates for nearly 150 dogs a week with Time To Pet

WagtailWalkers, a pet care service in Australia specializing in walks for reactive dogs, sought to enhance its client communication and operational transparency. The founder, Justine, wanted to provide real-time updates, photos, and videos to give pet owners peace of mind, but lacked a streamlined system to do so effectively.

By implementing Time To Pet, WagtailWalkers was able to fully customize a solution that aligned with its core values. The software enabled the business to provide clients with real-time updates, photos, and videos during walks, ensuring pet parents their dogs were receiving the best care. This significantly improved client service and satisfaction, supporting the business as it grew to a team of six staff walking nearly 150 dogs per week.

WagtailWalkers