Case Study: Wag 4 Walks streamlines client communication and scheduling with Time To Pet

Wag 4 Walks - Customer Case Study

Wag 4 Walks, a pet care business based in Alexandria, VA, needed a better way to manage scheduling, communication, and consistency across its team while maintaining the personal, family-like service its clients expect. As the company grew, one of its biggest challenges was ensuring clients could meet new substitute caregivers in advance and feel comfortable with anyone entering their homes.

With Time To Pet, Wag 4 Walks streamlined scheduling and client communication through daily team emails, app-based check-ins and check-outs with GPS tracking, and instant visit updates with photos for pet parents. The result was a more seamless, professional operation that reassured clients they were receiving the full service they paid for, while keeping costs affordable for the business.

Wag 4 Walks

Jackie Bruns

Business Owner