Case Study: Small World Pet Sitters streamlines pet care operations with Time To Pet

Small World Pet Sitters - Customer Case Study

Small World Pet Sitters, a Brooklyn-based pet sitting and dog walking business owned by Ann Simkins and Boni Montellano, needed a better way to manage growing operations without getting bogged down in manual admin work. Before using Time To Pet, they were tracking requests in Excel, invoicing in FreshBooks, and spending a lot of time texting visit updates to clients.

With Time To Pet, Small World Pet Sitters moved service requests, scheduling, invoicing, and visit updates into one system. Clients can request services through the portal, sitters send updates through the Time To Pet app, and communication stays organized in the client profile thread. The result was less busy work, stronger communication, and happier clients who began booking 1–3 trips at a time instead of one trip as needed.

Small World Pet Sitters

Ann Simkins

Small World Pet Sitters