Case Study: Perfect Pets achieves greater efficiency and customer satisfaction with Time To Pet

Perfect Pets - Customer Case Study

Perfect Pets, a Tampa-based pet sitting and dog walking company led by Shelley and Greg Hamilton, grew organically through word of mouth and a strong reputation for trusted care. As the business expanded, they struggled with time management, scheduling, recruiting, and overall business oversight while relying on outdated systems. They needed a more efficient way to run a 365-day-a-year operation and improve both staff coordination and the customer experience.

Time To Pet provided Perfect Pets with scheduling and management software designed for professional pet care businesses. With Time To Pet, Perfect Pets improved operational efficiency, gained better oversight of scheduling and staff, and freed up more time to focus on growth and service. The company reported a significantly better customer experience and overwhelmingly positive feedback from both clients and staff, with no exact numerical metric given but a clear measurable impact on efficiency and time savings.

Perfect Pets

Greg Hamilton

Perfect Pets