Case Study: NYC Pooch streamlines dog walking operations with Time To Pet

NYC Pooch - Customer Case Study

NYC Pooch is a respected dog walking company in New York City that has grown into a team of 40+ dog lovers. As the business expanded, they needed a better way to handle the complexity of scheduling, communication, billing, and customer management, especially while hiring and training new walkers and keeping service quality high.

Time To Pet provided the solution by streamlining NYC Pooch’s day-to-day operations with an intuitive, feature-rich pet care platform. According to NYC Pooch, Time To Pet was a “total game changer,” replacing clunky older tools and even custom software, and giving the team more time to focus on clients, staff, and growth. The biggest measurable impact was operational efficiency: many daily chores were simplified, freeing up more time for the business’s core work.

NYC Pooch

Dan Shemetoff

Founder