Case Study: Little Friends Pet Sitting & Dog Walking achieves scalable growth and better operations with Time To Pet

Little Friends Pet Sitting & Dog Walking - Customer Case Study

Little Friends Pet Sitting & Dog Walking is one of Charlotte, NC’s largest and most reputable pet care companies, offering pet sitting, dog walking, pet taxi, and more. As the business grew to 60+ staff members and served around 3,000 clients, the team needed a better way to manage the increasing complexity of scheduling, staffing, and day-to-day operations while continuing to deliver a high level of service.

Time To Pet provided the scheduling and business management platform that gave Little Friends greater structure, visibility, and scalability. With Time To Pet, the company can keep up with thousands of visits across daily, weekly, monthly, and annual workflows, track clients and sitters more easily, and forecast future staffing needs. The result has been a more sustainable operation that has supported nine years of year-over-year growth and positioned Little Friends to potentially expand into new markets.

Little Friends Pet Sitting & Dog Walking

Terry Richardson

Little Friends Pet Sitting & Dog Walking