Case Study: Happy Hearts Pet Care streamlines scheduling and invoicing with Time To Pet

Happy Hearts Pet Care streamlines 22 years of scheduling with Time To Pet

Happy Hearts Pet Care, a long-running pet sitting business in Ann Arbor, faced significant operational challenges after over two decades of using a manual, desk-calendar system for scheduling and invoicing. An attempt to switch to another recommended software proved frustrating due to poor support and a lack of a mobile app, leaving the owner still burdened with administrative tasks and unable to reliably grow the business. This led them to seek a better solution with Time To Pet.

By implementing Time To Pet's software, the business eliminated its chaotic manual scheduling and gained streamlined operations. The vendor provided excellent setup support and data migration. The solution gave staff and clients an easy-to-use portal and app, enabled online scheduling and payments, and centralized key documents. For the owner, Time To Pet resulted in saved hours on administrative work each week, accurate automated staff payments, and provided a platform for future growth without increasing her personal workload.

Happy Hearts Pet Care