Case Study: Acton Critter Sitters streamlines pet care operations with Time To Pet

Acton Critter Sitters - Customer Case Study

Acton Critter Sitters, a long-established pet care business serving Acton, MA and nearby communities, needed a better way to manage a growing team and increasing administrative complexity. Owner/Operator Clare Siska was struggling with scheduling, billing, payments, and keeping pet and client information organized while maintaining the personalized service and reliability the company is known for. Time To Pet provided the software platform they needed to replace manual methods and support their day-to-day operations.

With Time To Pet, Acton Critter Sitters modernized how they run the business: sitters gained ongoing access to customer and pet details, could view projected schedules in advance, and work more independently. Time To Pet also saved Clare hours of admin time on billing, payment processing, and payroll, while reducing scheduling errors and making it possible to hand off the business for a day when needed. Overall, Time To Pet helped improve efficiency, reliability, and scalability without sacrificing personal service.

Acton Critter Sitters

Clare Siska

Owner/Operator