Case Study: Working from Home improves remote collaboration insights with Time is Ltd

Working from Home - Customer Case Study

The customer, a group of companies adapting to remote work, faced the challenge of managing their transition to home offices effectively. They needed to track collaboration patterns and employee experience to make informed decisions during this shift. The vendor, Time is Ltd, provided its analytics service, which utilized passive data from digital collaboration platforms like calendars to offer insights.

Time is Ltd.'s solution was to analyze anonymized calendar metadata to test hypotheses about remote work behavior. The results showed that, contrary to initial expectations, meeting time increased, meetings became more frequent and shorter, and in-team coordination moved swiftly online. The data provided actionable insights that enabled management to implement targeted policies, such as encouraging effective meeting practices and ensuring important 1:1s continued, thereby helping to steer the companies toward a successful new normal.

Working from Home