Case Study: Alma achieves lower training costs and faster certifications with Time To Know Echo

Alma utilizes Time To Know (T2K) Echo to successfully provide online certifications, and reduce training costs by 30% and training time by 66%

Alma, a global innovator in aesthetic and surgical energy-based solutions, needed a better way to keep teams across 80 countries aligned on product updates and training. The company’s face-to-face training model was costly, time-consuming, difficult to scale, and provided little visibility into training effectiveness. To solve this, Alma turned to Time to Know and its Echo learning platform.

Time to Know implemented Echo to transform Alma’s content into interactive digital training, support blended learning, and enable ongoing online certifications with real-time reporting and learner insights. As a result, Alma reduced training costs by 30% and training time by 66%, while also cutting travel costs by 20%, reducing the technical expert team by 25%, and increasing revenues by 20%.

Alma

Oren Zarka

Director of Customer Service