Case Study: Phoenix Virtual Solutions improves offshore productivity and client retention with Time Doctor

Phoenix Virtual Solutions boosts website development efficiency by 35% with Time Doctor

Phoenix Virtual Solutions, an offshore BPO company in the healthcare industry, was seeking a way to create visibility into its remote workforce and provide clients with comprehensive data on team efficiency and output. They needed an affordable technology to ensure a secure and productive remote work environment that would also aid in client retention.

By implementing Time Doctor, Phoenix Virtual Solutions gained powerful reporting and analytics. The solution provided features like productivity reports and screencasts, which increased client retention and helped acquire new customers. Time Doctor's impact included allowing for accurate client billing and one top client reporting a 1000% growth in collections volume due to the increased productivity of the offshore staff.

Phoenix Virtual Solutions