Case Study: a leading US health insurance company saves nearly $1M and boosts productivity with Time Doctor

a leading us health insurance company saves nearly $1M with Time Doctor

A leading US health insurance company faced challenges in maintaining operational efficiency and accountability across its remote workforce. Without real-time visibility, it relied on inconsistent, self-reported data that created blind spots and potential productivity losses. The company implemented Time Doctor to gain automated and objective performance reporting.

Time Doctor provided transparent, real-time insights into how time was spent, replacing estimates with reliable data. This allowed leaders to identify bottlenecks, improve coaching, and make better staffing decisions. The solution led to a cultural shift and nearly $1 million in savings, with average department performance rising from 69% to 86% productive time.