Case Study: a leading BPO company reduces software license costs with Time Doctor

a leading BPO company cuts software license costs by 70% with Time Doctor

A leading BPO company faced a significant challenge with overspending on software licenses for a graphic design application. With little visibility into actual usage, their Head of IT noted that unused licenses had ballooned rapidly, creating a costly problem. They turned to Time Doctor to identify which employees were actively using the application in their day-to-day work.

By implementing Time Doctor and its Web & App Usage feature, the company gained the data-driven insights it needed. Time Doctor's reporting uncovered that 70% of their graphic design app licenses were going unused. This allowed them to remove several hundred unused licenses, resulting in annual savings of six figures. The Head of IT confirmed that there was no other way to get this crucial data, which Time Doctor provided to directly impact profitability.