Tikit
9 Case Studies
Case Study: Fisher Jones Greenwood improves access to justice with Tikit P4W
A Tikit Case Study
Fisher Jones Greenwood - Customer Case Study
Fisher Jones Greenwood, an Essex law firm committed to access to justice, needed a way to continue offering cost-effective legal aid despite government spending cuts and the high manual effort required to produce documents, manage cases, and keep clients informed. The firm turned to Tikit and its Partner for Windows (P4W) case and practice management software to help automate its legal aid and day-to-day processes.
Tikit P4W enabled Fisher Jones Greenwood to automate form production, client data capture, SMS and email reminders, and centralized case information, while also supporting legal aid compliance, claims handling, and bulk upload to the LAA online. The result was significant efficiency gains, lower costs, and improved client service, allowing the firm to offer discounted fixed-fee legal aid work and maintain award-winning service standards.
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Fisher Jones Greenwood
Peter Carr
Head of IT