Case Study: Major Medical Device Manufacturer achieves 14% sales growth and global sales productivity with TikaMobile (TikaDevice)

Major Medical Device Manufacturer Improves Sales Productivity on a Global Scale

Major Medical Device Manufacturer, a global maker of advanced surgical specialty products and services with 900+ sales reps, was overwhelmed by copious, disconnected territory data, low CRM adoption, and heavy reliance on dense spreadsheets and laptops in the field. To address these challenges they engaged TikaMobile and its TikaDevice solution to deliver a more usable, actionable mobile workflow for reps.

TikaMobile implemented TikaDevice, rapidly integrating SAP and CRM data into a mobile, easy-to-consume app that provided predictive scoring, geo-mapping, customer gap analysis, call-list queries and automated performance alerts. The result: sales up 14% in year one, 2‑week ramp-up for new reps, ~80% utilization, faster onboarding, better plan adherence and alignment with marketing, and the platform was rolled out to additional U.S. divisions plus Canada, China and Japan.