Case Study: a Fortune 50 technology giant improves customer 360 and personalized recommendations with TigerGraph

Technology Giant combines 50+ legacy systems in milliseconds with TigerGraph

a technology giant sought to build a new core customer 360 system to improve customer experiences. Their challenge was to create a platform that could provide product recommendations and entity resolution by unifying data from over 50 legacy systems. They selected TigerGraph as the foundation for this new master customer record system.

Using the TigerGraph platform, the company successfully combined decades of customer data to power entity resolution and identity management. The results include a highly performant and scalable system that returns data in milliseconds, enabling personalized product recommendations, content delivery, and better customer support.