Case Study: Santa Clara County improves welfare services management with TigerGraph

Santa Clara County instantly connects welfare data across 22,000 employees with TigerGraph

Santa Clara County, a major government agency in California, faced a significant challenge in managing its welfare services due to multiple, disparate case management systems. This made it difficult to find the most current information about individuals and understand complex family relationships to prevent benefit fraud or errors. The county turned to TigerGraph's graph database and analytics platform to address this data management issue.

By implementing TigerGraph's native parallel graph solution, the county was able to connect data across multiple sources to create a single, master record for individuals and households. This allowed them to instantly see relationships and connections that were previously impossible or took days to find. The results were transformative; TigerGraph enabled the county to quickly consolidate information, compute benefits accurately, and review potential fraud, saving significant time and resources.

Santa Clara County