Case Study: Alomere Health eliminates manual on-call duplication and improves scheduling accuracy with TigerConnect Physician Scheduling

TigerConnect Physician Scheduling Was Able to Help Alomere Save Time, Improve Scheduling Accuracy, and Enhance Patient Care

Alomere Health, an integrated network formed from Alexandria Clinic and Douglas County Hospital serving rural west‑central Minnesota across 10 specialty care groups, faced a major scheduling challenge after integration: roughly 240 providers and staff were coordinated via paper notes, emails and phone calls, causing duplicated work, frequent errors and late‑night calls to clinicians who weren’t actually on call.

Alomere expanded use of TigerConnect Physician Scheduling to centralize on‑call rosters with rule‑based scheduling, calendar integrations, customizable views and instant notifications. The result: scheduling time dropped dramatically (many schedules moved from three people to one), accuracy and compliance improved, mobile access ensured resilience during outages, and patient care was enhanced by faster, more reliable provider response and easy auditability of past rosters.

Alomere Health

Tommie Plaster

Patient Access Supervisor