Case Study: Eastern Oklahoma ENT achieves streamlined, error-free multi-hospital call scheduling with TigerConnect

TigerConnect Physician Scheduling team assisted with implementation, training, and helped the entire staff adapt quickly

Eastern Oklahoma Ear, Nose & Throat (ENT), the region’s largest ENT clinic since 1975 with eight physicians and 50+ staff, handles ER call schedules for two local hospitals and major trauma at a children’s hospital. For years they relied on paper-and-pen scheduling, which became cumbersome and error-prone—especially because some physicians held privileges at multiple hospitals—resulting in frequent confusion and difficult communications.

Dr. David Hall implemented TigerConnect Physician Scheduling for its simplicity, straightforward interface, and cost-effectiveness; implementation and training were quick and the team adapted rapidly. The platform’s tally feature and mobile access let administrators and physicians track calls, vacations, and privileges in one place, reducing errors, confusion, and complaints while improving scheduling transparency and flexibility.

Eastern Oklahoma ENT

David Hall

Eastern Oklahoma ENT