Case Study: Huntsville Memorial Hospital achieves improved patient care and operational efficiency with TigerConnect Physician Scheduling

TigerConnect Physician Scheduling Helped Huntsville Improve Patient Care and Resulted in Savings in both Time and Money

Huntsville Memorial Hospital (HMH) is a 123‑bed hospital in Huntsville, Texas, discharging more than 5,200 patients a year. Rapid growth outpaced an outdated call-scheduling system—an ER whiteboard with no single source of truth, no five-year audit trail, frequent coverage gaps that threatened its Level IV trauma status, wasted staff time, and frayed physician–nurse relations. Chief Medical Officer Dr. David Ficklen led the effort to find a reliable, hospital‑grade solution.

HMH selected TigerConnect Physician Scheduling for its hospital-informed design, easy usability, and onsite training support; the platform consolidated department calendars, tracked changes, and enforced consistent on-call processes. With full staff adoption and hands‑on rollout, the hospital saw improved ER coverage and patient care, measurable time and cost savings, better communication and morale, regulatory compliance, and a strengthened foundation for future growth.

Huntsville Memorial Hospital

David Ficklen

Chief Medical Officer