Case Study: St. Luke’s University Health Network achieves streamlined communication and improved care coordination with TigerConnect

St. Luke’s Partners with TigerConnect to Improve Overall Communication Strategy

St. Luke’s University Health Network, a 15,000-employee system across 350 locations, partnered with TigerConnect to streamline clinical communication and eliminate inefficiencies like long operator hold times and ad-hoc hallway conversations. Their goal was a self-service, professional-grade messaging model that could scale across teams, departments, and affiliated practices.

TigerConnect provided a cloud-native platform with full AMiON scheduling integration and role-based messaging, linking the hospital directory and schedules to over 700 roles. The result was faster, more secure care coordination, more efficient workflows, higher platform utilization, and the ability to service significantly more patients.

St. Luke’s University Health Network

Matthew Fenty

Director of Innovation and Strategic Partnerships