Case Study: Memorial Hospital at Gulfport achieves significant collaboration improvements and major cost savings with TigerConnect

Memorial Hospital of Gulfport Improves Collaboration and Saves Thousands of Dollars with TigerConnect

Memorial Hospital of Gulfport is a 445‑bed multispecialty medical center in Mississippi with about 1,100 staff and more than 16,000 admissions a year. The hospital struggled with slow, unreliable communication—nurses relied on pagers and an answering service, leading to 3–4 hour response delays—and needed a HIPAA‑secure, mobile‑friendly platform that could integrate with their EHR and other systems and connect on‑site and remote teams.

TigerConnect provided a unified, secure messaging platform (including TigerPage push notifications and transcribed voice messages) that integrated with the answering service and EHR, enabled BYOD use, and retired legacy pagers. The deployment sped up clinician response and collaboration, centralized patient communications, delivered clear ROI, and helped the hospital save hundreds of thousands of dollars annually.

Memorial Hospital at Gulfport

Gene Thomas

Vice President and Chief Information Officer