Case Study: Limestone Medical Center achieves HIPAA compliance and halves wound care diagnosis time with TigerConnect

Limestone Medical Center Stays HIPAA-Compliant and Cuts Wound Care Diagnosis Time in Half with TigerConnect

Limestone Medical Center (LMC) is a 20-bed critical access hospital in Groesbeck, Texas, serving a five-county area with roughly 200 staff. LMC needed a way to quickly and securely share sensitive patient information and connect with remote or in‑the‑field clinicians—relying on email and phone caused delays, difficulty reaching departments, and potential HIPAA exposure when providers wanted the speed of texting.

LMC implemented TigerConnect’s HIPAA‑compliant secure messaging as a priority communication channel, enabling encrypted texts, images, and file sharing with delivery/read receipts. The change cut wound‑care diagnosis time in half, saved staff more than an hour per day by reducing calls and emails, and streamlined consults, approvals, and critical-value communications while keeping PHI secure.

Limestone Medical Center

B.C. Lee

Director of IT