Case Study: Hosparus Health achieves organization-wide HIPAA-compliant, scalable clinical communication with TigerConnect

Hosparus and TigerConnect Partner for Robust HIPAA-Compliant Solution

Hosparus Health, a non-profit hospice and palliative care provider serving about 8,000 patients a year in Kentucky and Indiana, needed to replace a clunky legacy secure messaging system that lacked integration, group functionality, and easy user provisioning. With a tight timeline and the need for a HIPAA-compliant, user-friendly solution, Hosparus sought a platform that could quickly scale across its staff.

Hosparus implemented the TigerConnect Clinical Collaboration Platform — Standard, chosen for ease of use, Active Directory integration, click-to-call and archive access, and fast deployment. The solution was rolled out to 600+ users in two months, supports 12,000+ messages per weekday with a 99.8% read-rate, streamlined administration, improved reliability and adoption, and delivered better security and lower cost than the legacy option.

Hosparus

Josh Archibald

IT Director