Case Study: Community Hospital of the Monterey Peninsula eliminates on-call challenges with TigerConnect Physician Scheduling

Community Hospital of the Monterey Peninsula eliminates on-call challenges within days with TigerConnect

The customer, Community Hospital of the Monterey Peninsula (CHOMP), faced significant on-call scheduling challenges that impacted emergency department workflows. They partnered with the vendor TigerConnect to implement its TigerConnect Physician Scheduling solution to address these issues.

TigerConnect implemented its Physician Scheduling solution, which quickly eliminated the core on-call problems. The results were immediate, with a noticeable difference in the emergency department within days. The solution stopped situations where patients waited for the right physician, prevented misdirected middle-of-the-night calls, and ended Monday morning call-back messages, leading to increased collaboration among providers at CHOMP.

Community Hospital of the Monterey Peninsula