Case Study: Baylor St. Luke's Medical Center achieves 50% reduction in door-to-needle time and an estimated 75 yearly stroke lives saved with TigerConnect

Baylor St. Luke's Medical CenterTransforms Care Delivery withLife-Saving Outcomes

Baylor St. Luke’s Medical Center (BSLMC), a 700‑bed, nationally recognized teaching hospital in Houston, launched a strategic initiative to improve outcomes for stroke patients after finding its average door‑to‑needle time for tPA was 62 minutes—slightly behind guidelines. Because every minute without blood flow costs brain tissue and reduces recovery chances, the team prioritized faster, more reliable coordination across emergency, neurology, and imaging departments.

BSLMC integrated the TigerConnect Clinical Collaboration Platform with Decisio decision support and Roles-based alerts to 25 stroke team members, triggering automated, repeat notifications from the moment a stroke order is placed. That real‑time coordination helped cut door‑to‑needle time by 50%, an estimated 75 lives saved annually, and more than $600K in reduced readmission costs, while improving communication and patients’ chances of recovery.

Baylor St. Luke's Medical Center

Chethan Rao

Section Head of Vascular Neurology and Neurocritical