Case Study: ACE Cultural Tours boosts lead generation and moves toward e-commerce with Tigerbay

ACE Cultural Tours - Customer Case Study

ACE Cultural Tours, an operator of escorted group cultural tours, faced the challenge of moving beyond their existing brochure website to establish a fully transactional e-commerce presence. To build on their success, they partnered with vendor Tigerbay, leveraging its platform for managing tours, customers, and bookings to develop this new capability.

The solution implemented by Tigerbay involved creating a new 'My Client' area to drive simple CRM capabilities as part of the new transactional website. As a result of working with Tigerbay, ACE Cultural Tours is positioned to enhance their online customer experience and lead generation. The integrated website, powered by Tigerbay's CMS, also handles all their customer documentation.

ACE Cultural Tours

Mark Atherton

Commercial Director