Case Study: FM Conway achieves seamless digital transformation with Tiga

FM Conway transforms digital experience for £500m business with Tiga

FM Conway, a £500m infrastructure services provider, required a comprehensive digital transformation of its corporate website to improve customer experience and showcase its diverse services. The challenge involved creating an intuitive platform that could engage various construction professionals and integrate a secure account management application for customers. They partnered with Tiga for UI/UX, creative web design, and custom web development to address this.

Tiga developed a new website with an intuitive user interface optimized for all devices, clear visual signposting, and plain English content. They integrated a secure authentication process with live customer order data via an API, overcoming initial performance issues. The result was a seamless launch with positive feedback; the site now effectively presents FM Conway's services and allows its internal marketing team to manage daily updates independently.

FM Conway