Case Study: Volvo Trucks achieves more sustainable technician training with Tietoevry VR learning

Volvo Trucks - Customer Case Study

Volvo Trucks, a major global truck manufacturer, faced the challenge of training its 20,000+ service technicians on a new electric truck model in a sustainable and cost-effective way, while also minimizing the need for travel, especially during the pandemic. They partnered with vendor Tietoevry to move beyond traditional on-site workshops and video tutorials.

Tietoevry implemented a multi-user Virtual Reality (VR) training solution that created an immersive and realistic learning experience. This allowed technicians to learn by doing in a safe virtual environment, interact with colleagues globally as avatars, and train on expensive components without risk. The solution significantly reduced the need for travel, cutting CO2 emissions and costs, while also leading to quicker, more reliable, and more engaging learning for technicians.

Volvo Trucks

Gustaf Björn

Senior Business Developer