Case Study: Timrå Municipality streamlines case processing and improves service with Tietoevry Lifecare

Timrå Municipality streamlines its case processing and improves service

Timrå Municipality's labor market unit needed to streamline its case processing and improve its ability to communicate securely with both co-workers and citizens. They sought a more user-friendly system to replace their existing one. The vendor, Tietoevry, implemented its Lifecare solution to address these challenges.

Tietoevry's web-based Lifecare system provided a modern, efficient tool that simplified processing for case managers. The solution enabled safe communication within the same digital environment and allowed for a seamless transition from previous systems. This implementation by Tietoevry increased productivity, liberated staff resources for more in-person service, and gave citizens the ability to be more involved in their own health.

Timrå Municipality