Case Study: Systembolaget scales customer experience and cloud operations with Tietoevry

Time to have a look at how Systembolaget meet the customers' demands

Systembolaget, the Swedish state-owned alcohol retailer, faced the challenge of creating an excellent customer experience while responsibly discouraging excess consumption. They also needed to efficiently manage highly fluctuating seasonal web traffic and enhance their ability to measure and reduce their environmental impact. The vendor, Tietoevry, was engaged to help address these challenges with a move to the cloud.

Tietoevry's solution involved advising on and facilitating a move of Systembolaget's IT operations to the public cloud, powered by Microsoft Azure. This provided cost-efficient scalability to handle web traffic, freed up resources for innovation, and enabled a faster time to market. As a result, Tietoevry helped Systembolaget extend hardware lifecycles through recycling and developed a sustainability dashboard to automate the collection and reporting of environmental data from its suppliers.

Systembolaget

Rickard Börjel

Digitalization Strategist