Case Study: Entercard achieves 99.9% digital invoicing with TietoEVRY Digital Hub

Entercard created Digital Hub to streamline invoicing processes and digital distribution and its digitalization rate jumped to 99.9 percent

Entercard, a leading credit company in Scandinavia, faced the challenge of an inefficient paper-based service chain that hindered customer experience. They sought a partner to help digitalize their processes for smarter, more flexible, and secure services. They chose Tietoevry to execute this digital strategy and operate the new solution.

Tietoevry partnered with Entercard to create the Digital Hub, a multichannel platform for invoicing and customer communications. This solution significantly increased the digitalization rate of invoicing to 99.9% in Denmark and over 90% in Norway, while also improving customer service, creating cost savings, and allowing Entercard to focus on its core business.

EnterCard

Dag Bjanes

Head of Card Operations