Case Study: Päijät-Sote improves patient information system development with Tietoevry

Close cooperation with clinicians keeps the patient information system connected to the daily life of healthcare

Päijät-Sote, a Finnish wellbeing services county, faced the challenge of ensuring their updated Lifecare patient information system would meet the specific needs of its clinicians. Previously, clinicians were only presented with nearly completed versions, making it difficult to incorporate their crucial feedback. They needed to deepen clinical understanding of the updates before release.

The vendor, Tietoevry, hosted workshops to facilitate direct cooperation with clinicians, allowing them to influence development in its early stages. This solution enabled rapid implementation of user feedback and ensured the new version served all end-users. As a result, Päijät-Sote's staff praised the speed of development and the opportunity to have a real impact, and the successful update is now being confidently implemented by other hospital districts across Finland.

Päijät-Sote

Wilhelmiina Sorvali

Chief Physician, Information Management & Chief Physician of the Central Medical Service for Home Care