Case Study: OneCall achieves 100% holiday-season availability and robust DDoS/WAF protection with TierPoint

Major Online Electronics Retailer Utilizes TierPoint’s Security Solutions to Protect Web Servers and Databases

OneCall is a top-20 online consumer electronics retailer that relies on high availability and strong security to support sales and customer service. Facing a rapidly changing threat landscape, OneCall needed comprehensive protection against distributed denial-of-service (DDoS) attacks, SQL injection and cross-site scripting (XSS) to ensure uptime—especially during critical holiday traffic.

TierPoint deployed a multi-vendor solution combining customized DDoS mitigation with a learning web application firewall and reputation-based blocking to isolate and remove malicious traffic. The integrated approach minimized malicious connections, preserved site performance, and delivered 100% availability through the holiday season, enabling OneCall to continue operations and grow with reduced exposure to online attacks.

OneCall

Kent Schafer

IT Director