Case Study: Wellbeing Services County of South Ostrobothnia cuts documentation time with Tieto Caretech’s Lifecare Smart Notes

Wellbeing Services County of South Ostrobothnia halves documentation time with Tieto

The Wellbeing Services County of South Ostrobothnia faced a challenge of time-consuming and stressful manual documentation for its social and healthcare professionals. To address this cognitive strain and free up time for client work, the county piloted Tieto Caretech's AI-assisted solution, Lifecare Smart Notes.

The solution from Tieto used AI-assisted dictation to speed up documentation. The pilot results showed that documentation time was cut in half, significantly reducing stress and workload for staff. The time saved was redirected to client work, with one professional noting a specific task now took 15 minutes instead of 30. A user survey from the pilot indicated that over 65% of respondents reported reduced documentation delays.