Case Study: Sikt streamlines secure data collection with Tieto 360° Collect

Sikt first in Norway to automate data collection with Tieto

Sikt, the Norwegian Agency for Shared Services in Education and Research, faced the challenge of inefficient manual data collection. The majority of forms they received from citizens were submitted as PDFs or emails, which required employees to manually re-enter the data into their digital systems. This process was slow, costly, and prone to errors. To address this, Sikt partnered with vendor Tieto to implement their 360° Collect solution.

The solution from Tieto replaced manual handling with structured, web-based forms that integrate directly into Sikt's Public 360° case management system. This automation streamlined data collection, improved data quality, and reduced processing time. As a result, Sikt freed up valuable resources for higher-value work, modernizing information management and administrative processes across the Norwegian education and research sector.

Sikt