Case Study: Schneider Electric boosts global product discovery with Tieto Tech Consulting

Schneider Electric unifies search across 70 countries with Tieto

Schneider Electric, a global leader in energy management and industrial automation, sought to move beyond its existing setup to create a more consistent and intuitive global search experience across its numerous websites and brands. Partnering with Tieto Tech Consulting, the customer aimed to establish a world-class search solution to strengthen relevance, improve product discovery, and accelerate e-commerce growth.

Tieto Tech Consulting implemented a unified search solution based on Elasticsearch to replace the existing platform, integrating over 20 data sources. The solution focused on understanding user intent and improving relevance, creating a more effective entry point for product discovery and information. This resulted in a more relevant and intuitive search experience, which is being measured through improvements in key metrics like CTR and NPS to support e-commerce growth.

Schneider Electric