Case Study: PHM Group accelerates digital customer portal growth with Tieto Tech Consulting

PHM Group scales PHM Digital to 8 markets with Tieto

PHM Group, one of Europe's largest residential property services companies, faced the challenge of integrating its many acquired local firms and their legacy systems to meet demands for digital-first customer experiences. Their goal was to build a unified, scalable customer portal, PHM Digital. They partnered with Tieto Tech Consulting to accelerate the platform's development and multi-market deployment.

Tieto Tech Consulting provided flexible, on-demand expertise to augment PHM Group's internal team, enabling faster development and seamless expansion into new markets. The collaboration introduced AI-assisted coding to accelerate time-to-value. As a result, PHM Group successfully launched its portal, which now services eight global markets, engages 200 local service firms, and supports 10 million end users, enabling more scalable growth.

PHM Group