Case Study: Köping Municipality improves care documentation with Tieto Caretech’s Lifecare AI Documentation Support

Köping Municipality boosts documentation with Tieto

Köping Municipality faced recurring challenges with documentation in its care services, where staff uncertainty and varied language skills led to unclear or missing journal notes, impacting care continuity and safety. The vendor Tieto, through its Tieto Caretech unit, offered a solution using its Lifecare AI Documentation Support integrated directly into their existing Lifecare operational system.

The implemented AI support provides real-time suggestions for improving note clarity and structure, issues warnings for potential errors like incorrect names, and can recommend next steps after signing. According to the case study, Köping Municipality saw increased documentation rates and better-quality notes, with staff reporting greater confidence. Tieto's solution enabled more reliable records without compromising data security or professional responsibility.

Köping Municipality