Case Study: Höör Municipality improves home care documentation with Tieto Lifecare AI Documentation Support

Höör Municipality rolls out Tieto AI documentation support to 80 home care staff

Höör Municipality faced the challenge of its home care staff struggling with documentation between many daily visits. The high pace of work meant documentation often became a separate, burdensome task, making it difficult for staff to stay present with residents. They needed a solution to make documentation easier and improve its quality.

Tieto implemented its Lifecare AI Documentation Support, a mobile speech-to-text tool that allows care staff to dictate notes after a visit. The AI helps improve language, structure, and clarity based on national guidelines. For Tieto's customer, this resulted in higher-quality, more consistent documentation and allowed staff to be more present with residents, using saved time to improve care quality rather than to schedule more visits.

Höör Municipality