Case Study: Finavia improves airport customer experience and sustainability with Tieto Tech Consulting

Finavia reduces de-icing chemical use across 20 airports with Tieto

Finavia, the operator of Finland's network of 20 airports, faced the challenge of improving its customer experience and sustainability while managing complex, large-scale operations. To achieve safe and smooth air traffic in all conditions and streamline passenger journeys, Finavia needed a unified data platform to enable data-driven decision-making. They partnered with vendor Tieto Tech Consulting for a comprehensive data and analytics solution.

Tieto implemented and maintains a centralized data platform using technologies like Snowflake, AWS, and Microsoft Power BI. This solution provided real-time analytics for airport operations, leading to significant results. The measurable impacts include a reduced use of de-icing chemicals, bringing environmental and cost benefits, more efficient maintenance processes, and a smoother customer experience through predictive passenger flow models. Tieto's solution enhanced Finavia's operational quality and cost efficiency.

Finavia