Tieto
226 Case Studies
A Tieto Case Study
Entercard, a Nordic financial services company, faced the challenge of managing rising complexity in its multichannel document distribution. They needed to streamline customer communication, reduce costs, and increase digital adoption while maintaining quality and control. To address this, Entercard partnered with vendor Tieto and their Multichannel solution.
Tieto implemented an efficient and scalable solution that included digital invoicing (eFaktura), QR-code-based onboarding, Swish payments, and postage optimization. This resulted in significant digitalization, cost savings, and greener deliveries for Entercard. The partnership improved customer dialogue, provided simpler invoice management, and significantly lowered distribution costs, allowing Entercard to expand into new markets.